My Mission: Turning Supply Chain & Operations Challenges into Opportunities for Operational Excellence

Swim, not sink!

This is me, Susana

Global Supply Chain & Operations Professional with 6+ years of international experience across Costa Rica, Mexico, Italy, Spain, and China.

Industrial Engineer (UCR) and Global Executive Master in Operations & Supply Chain Management (POLIMI, EADA & Beijing Jiaotong University), Certified Six Sigma Green Belt with expertise in Global Supply Chain Strategy, Strategic Sourcing, Procurement, Planning, Inventory Optimization, Supplier Performance, AI, Advanced Analytics, and Operational Excellence.

Driven by a passion for leading people, developing high-performing teams, and shaping the future of global operations through innovation, digital transformation, and strategic decision-making. Dedicated to delivering measurable business impact while building resilient, sustainable, and world-class supply chains.

Procurement Sourcing
Supply Chain Strategy

Automation Data Analytics

Planning Leadership

Vendor Management

Teaching POWER BI class to Industrial Engineer students of University of Costa Rica

Recognitions and Awards

Savings Project Recognition

STEAM Motivational Talk

Procurement Global Award

Robotifest

Professional Services

These are some of the professional services I offer to help organizations strengthen their Supply Chain, Procurement, and Operations capabilities through Strategic Sourcing, AI, Advanced Analytics, Process Automation, and Operational Excellence.

Supply Chain Strategy & Operations

Designing efficient, resilient, and data-driven supply chains through inventory optimization, demand & supply planning, logistics, operations strategy, process improvement, and operational excellence to enhance business performance.

Strategic Sourcing & Procurement

Developing sourcing strategies and procurement solutions that optimize supplier performance, reduce costs, strengthen supplier relationships, and support long-term business objectives through strategic decision-making and data-driven insights.

AI, Analytics & Digital Transformation

Leveraging Artificial Intelligence, Business Intelligence, advanced analytics, and process automation to improve visibility, accelerate decision-making, optimize supply chain performance, and drive digital transformation across operations.

Leadership & Team Performance

Helping professionals and organizations build leadership capabilities and high-performing teams through practical tools, proven frameworks, actionable guides, coaching methodologies, and change management strategies.

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Professional
Experience:

Throughout my professional journey, I have had the privilege of collaborating with leading global organizations across multiple industries, delivering value through Supply Chain, Procurement, Operations, AI, and Operational Excellence.